Who Should Do Your Viewings?

Glendale & Cheviot · July 2026 · 3-minute read

Some agents insist only they should show your home. Some sellers wouldn't have it any other way. The honest answer is more interesting than either camp admits.

There's a grain of truth here: buyers do speak more freely to a third party, and a trained eye knows when to stop talking and let a kitchen sell itself. But the blanket rule ignores what owners bring: nobody else knows the morning light in the back bedroom, the neighbours, the school run, which log burner heats the whole floor. In a rural patch like ours — where a property's story is half the value — an owner who loves the place can be its best advocate, with a little coaching.

The real answer: it depends, so decide deliberately

• Agent-led suits empty properties, sensitive sales, and sellers who'd rather be anywhere else. Feedback tends to be franker.
• Owner-led suits homes with a story, works brilliantly with prepared owners, and offers flexibility on timing that no diary can match.
• Hybrid — agent leads, owner appears for ten minutes of local colour — is often the best of both.

What we won't do is use viewings as a lever to justify a fee. Whichever model you choose, the feedback lands in the same system and reaches you just as fast.

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